New Patient Care Coordinator Nurse

The Villages, FL

Full Time

Eastport Care Center, 1346 Dewey Drive, The Villages, FL

Experienced

About The Villages Health

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 700 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.

Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!

Hiring Event
Please bring your resume and join us:

Friday, December 20th from 9:30 AM to 1:30 PM at Lake Deaton Care Center (779 Kristine Way, The Villages, FL 32163) – RSVPs are encouraged through Eventbrite at https://bit.ly/3YWMqkx

Responsibilities:

An non-exempt position, responsible for New Patient Welcome Visits to ensure that the patient medical record is updated to reflect current medications and health conditions and that any immediate care needs or referral requests have been addressed prior to the New Patient Provider appointment while working collaboratively with Primary Care Providers and Clinical Teams.

Review and confirm medication dosages are reconciled and accurately listed in patient’s medical record.
Discuss TVH medication refill policy and TVH use of payer automatic delivery services. Provide materials for patient to access payer portals.
Educate process for acute care visit needs prior to New Patient Provider Visit.
Refill maintenance medications as needed to get patient through to scheduled Provider appointment.
Review New Patient Packet information and verify health histories ensuring all is documented in the medical record.
Requests previous medical records.
Educate New Patient on clinical aspects of care delivery and model of care at TVH.
Offer COVID and/or Influenza Vaccinations.
Collaborates and communicates with PCP, Care Teams and NPS within patient assigned Care Center to ensure patient’s needs are met and experiences a successful onboarding experience.
Other duties as assigned.

Education/Experience Requirements:

Current, unrestricted RN or LPN license in the state of Florida.
Case Management experience
5+ years’ experience in a hospital or acute care setting with direct patient care
Knowledge of nursing principles, practices and procedures; budgetary, supervisory, human resources and quality improvement principles and techniques; clinical state of the art advancements and trends in health care, particularly in the area of Patient Centered Medical Home.
Knowledge of medical terminology, anatomy, physiology, and pathophysiology.
Familiarity with health care systems, electronic medical records, regulations, policies, and functions.
Understanding of documentation standards.
Knowledge of equipment, supplies, and material needed for medical treatment.
Understanding of basic laboratory, procedures including preparation and screening.
Knowledge of infectious disease management and control and safety standards.
Skill in applying and modifying, as appropriate, the principles, methods and techniques of professional nursing
Skill in identifying problems, researching, and recommending solutions
Skill in developing and maintaining high levels of quality care and quality assurance
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making.
Coaching ability.
Excellent clinical skills and judgment.
Excellent written and verbal communication skills, with the ability to build relationships.
Excellent organizational skills
Strong ability to work autonomously and be self-directed.
Strong critical thinking skills.
Skill in initiating appropriate emergency procedures.
Skill in handling several tasks simultaneously.
Skills in diplomacy and tact with all interpersonal interactions.
Ability to communicate calmly and clearly with patients.
Ability to use manual dexterity to perform medical treatments.
Ability to establish and maintain effective working relationships with coworkers and diverse patient populations.
Ability to perform mathematical calculations for drug dosages.
Ability to work with computer and effectively use electronic medical records (EMR).
Ability to work under pressure.

Salary is commensurate with experience.

Questions? Contact us at [email protected]

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I certify that I have read and understand the applicant instructions included with this application and that the answers given by me to the foregoing questions and statements made by me are complete and true to the best of my knowledge and belief.

I understand that any false information, omissions, or misrepresentations of facts called for in this application, whether on this document or not, may result in rejection of my application or discharge at any time during my employment.

I understand that The Villages Health is an equal opportunity employer and does not unlawfully discriminate in employment and this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment.

I further understand that if hired, my employment will be considered "at-will" and that my employment may be terminated for any reason, with or without cause or notice, at any time by me or the Company and that this application is not intended to constitute a contract of continued employment.

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