Audiology Assistant

The Villages, FL

Full Time

Santa Barbara Care Center, 1575 Santa Barbara Blvd., The Villages FL

Experienced

About The Villages Health
The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 700 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.

Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!

Hiring Event
Please bring your resume and join us:

Friday, December 20th from 9:30 AM to 1:30 PM at Lake Deaton Care Center (779 Kristine Way, The Villages, FL 32163) – RSVPs are encouraged through Eventbrite at https://bit.ly/3YWMqkx

Responsibilities:

Uses customer service principles and techniques to deal with patients calmly and pleasantly.
Schedules patient appointments.
Calls patients to verify appointments.
Assists patients with credit applications.
Assists in basic hearing aid cleaning and repair.
Prepare contracts and demo (loaner) forms for hearing aids.
Process/return hearing aids for repair or credit.
Daily cash/invoice tracking and handling.
Assists Controller in reconciling monthly cash and expenses associated with audiology program.
Maintain inventory and track purchase orders for supplies and equipment.
Performs insurance eligibility as necessary.
Completes demographic intake in EMR as necessary.
Document patient encounters and phone calls in EMR.
Coordinates 3rd party visits with vendors regarding hearing aids and inspections.
Greets patients and directs them appropriately.
Other duties as assigned.

Education/Experience Requirements:

High school diploma or equivalent; some college preferred. Certified as Audiology Assistant or obtain certification within one (1) year of employment.
Minimum one year clerical/billing experience in a health care organization.
Knowledge of clinic policies and procedures and overall understanding of medical office flow.
Knowledge of coding and clinic operating policies.
Proficient skills in computer programs.
Skill in using a calculator.
Skill in tact and diplomacy in interpersonal interactions.
Ability to communicate effectively and work with others
Ability to communicate calmly and clearly with patients.
Ability to understand and interpret policies and regulations.
Ability to read and interpret medical charts.
Ability to examine documents for accuracy and completeness.
Operate standard office equipment including computers, fax machines, copies, printers, telephones, calculators, etc.

Salary is commensurate with experience.

Questions? Contact us at [email protected]

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Do you now, or will you in the future, require sponsorship for employment visa status to legally work for our company in the United States? (e.g., H-1B visa status)*

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If you currently reside out of state, please provide anticipated date of relocation.

Are you a certified Audiology Assistant?*

If you are not a certified Audiology Assistant, would you be able to obtain certification with one (1) year of employment?*

Do you have a minimum of one year clerical/billing experience in a healthcare organization?*

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SELF-ATTESTATION

I certify that I have read and understand the applicant instructions included with this application and that the answers given by me to the foregoing questions and statements made by me are complete and true to the best of my knowledge and belief.

I understand that any false information, omissions, or misrepresentations of facts called for in this application, whether on this document or not, may result in rejection of my application or discharge at any time during my employment.

I understand that The Villages Health is an equal opportunity employer and does not unlawfully discriminate in employment and this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment.

I further understand that if hired, my employment will be considered "at-will" and that my employment may be terminated for any reason, with or without cause or notice, at any time by me or the Company and that this application is not intended to constitute a contract of continued employment.

I hereby authorize The Villages Health to contact, obtain, and verify the accuracy contained in this application. I authorize all persons, educational institutions, corporations, companies, agencies, and references to supply any information concerning my background. This includes authorizing the release of information about non-judicial punishment that might have occurred in any branch of the military service. If an official background check of my credit and criminal history is needed, a separate Disclosure Statement and Authorization will be provided to me.

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Audiology Assistant

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